{"id":185,"date":"2020-04-09T12:42:43","date_gmt":"2020-04-09T12:42:43","guid":{"rendered":"https:\/\/marseral.com\/?page_id=185"},"modified":"2020-10-07T14:34:04","modified_gmt":"2020-10-07T14:34:04","slug":"servicio-de-asistencia-tecnica","status":"publish","type":"page","link":"https:\/\/marseral.com\/es\/servicio-de-asistencia-tecnica\/","title":{"rendered":"SERVICIO DE ASISTENCIA T\u00c9CNICA"},"content":{"rendered":"\n<div class=\"slider-wrapper relative\" id=\"slider-357841893\" >\n    <div class=\"slider slider-nav-circle slider-nav-large slider-nav-light slider-style-normal\"\n        data-flickity-options='{\n            \"cellAlign\": \"center\",\n            \"imagesLoaded\": true,\n            \"lazyLoad\": 1,\n            \"freeScroll\": false,\n            \"wrapAround\": true,\n            \"autoPlay\": 6000,\n            \"pauseAutoPlayOnHover\" : true,\n            \"prevNextButtons\": true,\n            \"contain\" : true,\n            \"adaptiveHeight\" : true,\n            \"dragThreshold\" : 10,\n            \"percentPosition\": true,\n            \"pageDots\": true,\n            \"rightToLeft\": false,\n            \"draggable\": true,\n            \"selectedAttraction\": 0.1,\n            \"parallax\" : 0,\n            \"friction\": 0.6        }'\n        >\n        \n\n\n  <div class=\"banner has-hover\" id=\"banner-713550072\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-803018329\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h2>Damos soluciones<\/h2>\n<a href=\"https:\/\/marseral.com\/es\/catalogo-de-servicios\" target=\"_self\" class=\"button primary\"  >\n    <span>Servicios<\/span>\n  <\/a>\n\n\n<a href=\"https:\/\/marseral.com\/es\/contacto\" target=\"_self\" class=\"button white\"  >\n    <span>Contacto<\/span>\n  <\/a>\n\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-803018329 {\n  width: 94%;\n}\n#text-box-803018329 .text {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-713550072 {\n  padding-top: 500px;\n}\n#banner-713550072 .bg.bg-loaded {\n  background-image: url(https:\/\/marseral.com\/wp-content\/uploads\/2020\/10\/IMG_6534-cataleg-de-serveis.jpg);\n}\n#banner-713550072 .overlay {\n  background-color: rgba(0, 0, 0, 0.33);\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n     <\/div>\n\n\n\t<div id=\"gap-1932373119\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1932373119 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1233007992\">\n\n\n\t<div id=\"col-595220881\" class=\"col medium-6 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1 class=\"uppercase\">SERVICIO DE ASISTENCIA T\u00c9CNICA<\/h1>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 120%;\">Servicio de asesoramiento t\u00e9cnico para orientar y ayudar a las empresas en las nuevas tecnolog\u00edas para mejorar el d\u00eda a d\u00eda en sus tareas. Servicio remoto de atenci\u00f3n t\u00e9cnica para la soluci\u00f3n de incidencias.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"font-size: 120%;\" data-line-height=\"xs\">Analizar&gt; proponer&gt; realizar&gt; <\/span><span style=\"font-size: 120%;\">evaluar <\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 120%;\">Contratos mensuales <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 120%;\" data-line-height=\"xs\">Packs de horas <\/span><\/p>\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Equipos:<\/span><\/a><div class=\"accordion-inner\">\n\n<ul>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\" data-line-height=\"xs\">Servidores Windows. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\">Equipos de trabajo. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Servidores NAS (QNAP \/ Synology) <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Dispositivos: <\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\" data-line-height=\"xs\"><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Monitores <\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\" data-line-height=\"xs\"><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Impresoras\u00a0<\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\" data-line-height=\"xs\"><span style=\"font-weight: 400; font-size: 120%;\">Redes lan \/ inal\u00e1mbricas\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400; font-size: 120%;\" data-line-height=\"xs\">Redes plc (por l\u00ednea el\u00e9ctrica)\u00a0<\/span><\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Servicios inform\u00e1ticos (asistencia t\u00e9cnica)<\/span><\/a><div class=\"accordion-inner\">\n\n<ul>\n<li>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 120%;\" data-line-height=\"xs\">Instalaci\u00f3n y configuraci\u00f3n de dispositivos y redes. <\/span><\/p>\n<\/li>\n<li style=\"text-align: justify;\">\n<p><span style=\"font-weight: 400; font-size: 120%;\">Asesor\u00eda t\u00e9cnica preventa y postventa. <\/span><\/p>\n<\/li>\n<li style=\"text-align: justify;\">\n<p><span style=\"font-weight: 400; font-size: 120%;\">Instalaci\u00f3n sistemas operativos Windows versi\u00f3n dom\u00e9stica, profesional y servidor. <\/span><\/p>\n<\/li>\n<li style=\"text-align: justify;\">\n<p><span style=\"font-weight: 400; font-size: 120%;\">Actualizaci\u00f3n de versiones antiguas de Windows a la ultima versi\u00f3n actual. <\/span><\/p>\n<\/li>\n<li style=\"text-align: justify;\">\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Copia de seguridad de los documentos y archivos, restauraci\u00f3n de los documentos y <\/span><span style=\"font-weight: 400;\">reinstalaci\u00f3n de aplicaciones. <\/span><\/span><\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 120%;\" data-line-height=\"xs\">Mantenimiento equipos (Limpieza y aceleraci\u00f3n equipos)\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Backup:<\/span><\/a><div class=\"accordion-inner\">\n\n<ul>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\" data-line-height=\"xs\">Recomendaci\u00f3n seg\u00fan necesidades, infraestructura y dispositivos de la red. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\">Selecci\u00f3n de los datos a almacenar y software y \/ o dispositivos recomendados. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\">Instalaci\u00f3n y configuraci\u00f3n del software y \/ o dispositivos de backup.\u00a0<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Control y comprobaci\u00f3n de la copia de seguridad. <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\">Servicios de servidor: <\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\" data-line-height=\"xs\"><span style=\"font-weight: 400; font-size: 120%;\">Windows Server 2003-2019 <\/span><\/p>\n<p style=\"padding-left: 40px;\" data-line-height=\"xs\"><span style=\"font-weight: 400; font-size: 120%;\">Asesor\u00eda para viabilidad del servicio. <\/span><\/p>\n<p style=\"padding-left: 40px;\" data-line-height=\"xs\"><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\" data-line-height=\"xl\">\u00a0<\/span><span style=\"font-weight: 400;\" data-line-height=\"xl\">Creaci\u00f3n de usuario y sistemas de<\/span><\/span><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\" data-line-height=\"xl\">\u00a0autenticaci\u00f3n.\u00a0<\/span><\/span><\/p>\n<p>\u00a0<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Teletrabajo<\/span><\/a><div class=\"accordion-inner\">\n\n<ul>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Opciones de teletrabajo. <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Opciones de acceso a servicios y datos de la empresa desde el exterior. <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Configuraci\u00f3n de seguridad y validaci\u00f3n.\u00a0<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Educaci\u00f3n:<\/span><\/a><div class=\"accordion-inner\">\n\n<ul>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Creaci\u00f3n y despliegue de im\u00e1genes de equipos de aula y departamentos. <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Mantenimiento de redes.<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Virtualizaci\u00f3n:<\/span><\/a><div class=\"accordion-inner\">\n\n<ul>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">VMWare. <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Hyper-V. <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Servidores NAS con virtualizaci\u00f3n (QNAP \/ Synology). <\/span><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 120%;\"><span style=\"font-weight: 400;\">Creaci\u00f3n, gesti\u00f3n y mantenimiento de m\u00e1quinas virtuales.\u00a0<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Redes:<\/span><\/a><div class=\"accordion-inner\">\n\n<ul>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\">Configuraci\u00f3n redes cableadas: <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\">Switchs, Routers, Firewalls. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-weight: 400; font-size: 120%;\">Creaci\u00f3n VLAN s (segmentaci\u00f3n redes), pol\u00edticas de seguridad, accesos del exterior.\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-255029092\" class=\"col medium-6 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n  <div class=\"banner has-hover\" id=\"banner-1440066496\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-298860445\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-298860445 {\n  width: 60%;\n}\n#text-box-298860445 .text {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1440066496 {\n  padding-top: 500px;\n}\n#banner-1440066496 .bg.bg-loaded {\n  background-image: url(https:\/\/marseral.com\/wp-content\/uploads\/2020\/03\/iStock-1148926448.jpg);\n}\n<\/style>\n  <\/div>\n\n\n\n  <div class=\"banner has-hover\" id=\"banner-953032455\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-49905297\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h1 class=\"uppercase\">CAT\u00c1LOGO DE SERVICIOS<\/h1>\n<a href=\"https:\/\/marseral.com\/es\/catalogo-de-servicios\" target=\"_self\" class=\"button white is-outline is-larger\"  >\n    <span>M\u00c1S SERVICIOS<\/span>\n  <\/a>\n\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-49905297 {\n  width: 60%;\n}\n#text-box-49905297 .text {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-953032455 {\n  padding-top: 408px;\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n<\/div>\n<p><\/p>\n\n<!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-185","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/pages\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":5,"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/pages\/185\/revisions"}],"predecessor-version":[{"id":899,"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/pages\/185\/revisions\/899"}],"wp:attachment":[{"href":"https:\/\/marseral.com\/es\/wp-json\/wp\/v2\/media?parent=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}